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How boostoto protects your privacy

When you open an account with us, your personal information and payment details are encrypted and stored securely.

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boostoto How boostoto protects your privacy
CONTACT & REQUEST

How to access and manage your data

Team online

Email support

Send a data-access or privacy request to our support team at [email protected]. We respond within seven business days with a summary of your stored information and instructions to update or delete non-essential fields.

Account settings

Log into your boostoto account, navigate to Security & Privacy under Settings, and update your email, phone or communication preferences instantly. Withdrawal verification requests are processed within 24 hours on business days.

Live chat hours

Chat with our team Monday to Sunday, 09:00–23:00 Jakarta time, for privacy concerns, data requests or account access issues. Our team can walk you through deletion requests or explain how your data is used.

DATA HANDLING

How we secure and manage your information

Encryption standard

All account logins, payment information and personal data travel over TLS 1.3 encrypted channels. Your password is hashed using industry-standard algorithms and never stored in plain text by boostoto or our payment partners.

Cookie & tracking policy

boostoto uses session cookies to keep you logged in and analytics cookies to measure page performance and fraud patterns. You can disable non-essential cookies in your browser; session cookies cannot be disabled without losing account access.

Third-party partners

Your payment data is shared only with DANA, OVO, GoPay and QRIS processors to complete deposits and withdrawals. We do not share game activity, account balance or contact details with external marketers or data brokers.

Retention & deletion

Active account data is retained while you play. If you request deletion, personal details are removed within 30 days; transaction records are kept for seven years for tax compliance where local law permits.

Account verification

During registration and withdrawal requests, we ask for government ID or passport details. Verification files are encrypted separately and reviewed only by our compliance team, never by third parties.

Policy changes

If we update this privacy policy, we notify you by email at least 14 days before the change takes effect. You can review the updated version in your account settings or at boostoto.xyz/privacy-policy/.

Privacy Policy frequently asked questions

No. We do not sell, rent or share your name, email, phone or game history with external companies. Your data stays within boostoto and our payment partners (DANA, OVO, GoPay, QRIS) only to process transactions. We use data internally for fraud prevention and account security only.

We retain transaction records (deposits, withdrawals, game rounds) for seven years after your account closes, where local law permits. This ensures tax compliance and allows us to respond to account disputes or withdrawal verification requests from players in Jakarta and across Indonesia.

Yes. Email [email protected] with 'Data Access Request' in the subject line. Include your account email and username. We compile and send you a file containing all stored information within seven business days, free of charge.

Closing your account marks it inactive. Your personal details, deposit history and device logs remain encrypted on our servers for seven years for legal purposes. You can request partial deletion of non-essential fields; transaction data required for tax compliance will be retained where local law permits.

We do not track your real-time location during gameplay. We verify your country (Indonesia) once at registration for eligibility—depends on local law. We do log your device type and IP address region for fraud detection and support troubleshooting, but this is not shared externally.

Open your boostoto account, go to Settings, then Security & Privacy. Update your email, phone, linked DANA, OVO, GoPay or QRIS account, or communication preferences from there. Changes take effect immediately; withdrawal verification updates process within 24 hours.

We use session cookies to keep you logged in and analytics cookies to improve platform performance. Essential cookies cannot be disabled. You can disable optional analytics cookies in your browser settings or in your account's Cookie Preferences without losing access to your account or deposits.

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